I. Personal data that we process

Privacy

We take your privacy seriously. We process personal data about you because you use our website, our services or because you provide this data to us yourself.
We process the data you have provided to us in an extremely careful manner. This privacy statement gives you a clear overview of which personal data we process, how we handle this personal data and why we collect it.
In the sense of the General Data Protection Regulation, we are a so-called controller in this regard.

II. Overview of the personal data we process

From the website visitor

• Name
• E-mail
• Phone number
• Other personal data that you actively provide when contacting
• Location data
• Information about your activities on our website
• IP address
• Internet browser and device type

III. Special and/or sensitive personal data that we process

Minors

Our website and services do not intend to collect data about website visitors who are younger than 16 years of age, with the exception of permission from parents or guardians. However, we cannot check whether a visitor is older than 16, so we advise parents to be involved in the online activities of their children. In this way we can together prevent data about children being collected without parental consent.

Contact us if you suspect an error

If you are convinced that we have collected personal data about a minor without the aforementioned permission, please contact us via the email address at the top of this page or the contact form on the website. We will then immediately delete this information.

IV. Why and how long we need data

We process your personal data for the following purposes:

• To be able to e-mail you if this is necessary to be able to carry out our services
• To send you information upon request as a result of the contact form, and finally
• Analyze your behavior on the website in order to improve our website and tailor it to your preferences

How long we keep data

We will not keep your personal data for longer than is strictly necessary to realize the purposes for which your data is collected. If you would like information about our retention periods in your specific case, please contact us via the email address at the top of this page or the contact form on the website.

V. Processing by third parties

Apart from the cookies we may use, as included in our "Cookie settings", the data that we process about you on this website is not processed by third parties.

VI. Mapping website visits

Cookies

We use cookies on our website, as included in our "Cookie settings"

If you don't like cookies

Your cookie settings were set by you on your first visit to our website. All non-functional cookies can be refused per category. Placement of cookies, other than functional or anonymous, analytical cookies, therefore only takes place after an active action by you as a website visitor. You can change your settings at any time via our website.

VII. View, modify or delete data

Your rights

You have the right to:

• View your personal data
• Submit a request for correction of data
• Make a request to have less data processed by us
• Request deletion of your data
• Have your data transferred to someone else
• Make a complaint as further described in Article VIII

If you have any questions or comments about data processing, please send a request via the email address at the top of this page or the contact form on the website.
We want to be sure that the request for access has been made by you. That is why we kindly ask you to send a copy of your proof of identity, together with your request for inspection, correction or removal. To protect your privacy, we request that you black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) in this copy.
We will respond to your request as soon as possible, but in any case within four weeks.

VIII. Right of complaint

Internal treatment

If you have complaints about the way of processing (personal) data, we will gladly help you to resolve them in mutual consultation. In the first instance, please direct your complaint to us directly for handling, via the email address at the top of this page or the contact form on the website.

Authority for Personal Data

Under the General Data Protection Regulation you have the right to submit a complaint to the Dutch Data Protection Authority about our processing of your personal data. You can contact the Dutch Data Protection Authority for this. More information about your right of complaint can be found via: https://autoriteitpersoonsgegevens.nl/en/

IX. Security of communication by SSL encryption

SSL

To protect you as a website visitor, we use secure encryption technologies. With SSL (Secure Socket Layer) your personal data is used encrypted on our site (so not visible to third parties). This way you can be sure that your data will only be visible to you and our server.

How to recognize security

We use SSL encryption in all parts of our site where your data is used, such as when filling out the contact form. You can check and recognize this yourself. When you are on an encrypted area of our site, you will see a lock symbol appear in the bottom right or top left corner of your browser. In addition, the URL also changes from http:// to https:// which also indicates that the page is secured.

X. Security and questions

We really take it seriously

We take the protection of your data very seriously and therefore take appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of abuse, please contact us directly via the e-mail address at the top of this page or the contact form on the website. One of our authorized contact persons will contact you as soon as possible.